Career guides / IT support
Practical UK career guide
IT Support Career Guide (UK)
IT support is one of the best “no experience” entry routes into tech. Build strong fundamentals, pick the right entry-level certs, and you’ll have a clear path into UK roles.
Learn the foundations
Focus on troubleshooting, Windows basics, networking, and ticket workflows.
Certifications that help
Many entry-level roles align with CompTIA-style foundations (A+, Network+).
Progress into cyber (optional)
Once you’re in IT, you can specialise into cyber security with a clear stepping-stone pathway.
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